Advertisement

Freshservice for Web Apps

  • Free

  • In English
  • V varies-with-device
  • 4.2

    (0)
  • Security Status

Softonic review

Service desk software for mid-market IT teams

Freshservice is ITSM software, which means it is an IT service management (ITSM) program. ITSM refers to the entirety of activities that are performed by an IT company as they plan, design, deliver, control and operate their IT service. Freshservice is best suited as service desk software for an IT company. Imagine all the things you and your staff would need to visit your service desk for. Many of those tasks may be handed over to your Freshservice tool. The tool has a modern and customisable user interface, it allows you to automate tasks, and it gives staff access to information that may help them complete their work tasks.

PROS

  • It may also be used to improve your customer experience
  • It may improve operational efficiency

CONS

  • Very confusing for people who haven’t used ITSM before
  • It requires more customisation than it first appears

Also available in other platforms

Program available in other languages


Freshservice for Web Apps

  • Free

  • In English
  • V varies-with-device
  • 4.2

    (0)
  • Security Status


User reviews about Freshservice

Have you tried Freshservice? Be the first to leave your opinion!


Advertisement

Explore More

Advertisement

Advertisement

Laws concerning the use of this software vary from country to country. We do not encourage or condone the use of this program if it is in violation of these laws.